Frequently Asked Questions
Find answers to common questions about our papercut templates, downloads, and printing.
1.
How do I download my digital products after purchase?
Once your payment is confirmed, you'll receive an email from Lemon Squeezy with your download
links. Check
your inbox (and spam folder) for an email with the subject "Your purchase from MuralMoodsArt."
Click the
download link in the email to access your files. You can also access your purchases anytime by
visiting the
link provided in your confirmation email. If you're having trouble, feel free to contact us for
assistance!
2.
Do you offer refunds?
Since our products are digital downloads, we are unable to offer refunds after the files have been
downloaded.
However, customer satisfaction is very important to us! If you're not happy with your purchase,
please contact
us, and we'll do our best to make it right.
3.
Can I use the papercut templates for commercial purposes?
Our papercut templates are for personal use only, meaning you can cut and craft them for yourself
or as gifts.
Selling physical or digital versions of our designs is not allowed. If you're interested in using
our
templates for commercial purposes, please contact us to discuss licensing options.